Top Dog Pet Training Policies
When you enroll into a class, you are holding your spot in that course for that time and day. Class sizes are kept small for more hands on and one on one time. I must be notified at least 5 days before the class starts for any transfer or refunds (minus a 15 % processing fee). I am sorry that I am unable to refund registration fees once class had started.
If your dog is not able to be in class due to an injury or illness during your scheduled class time, you will receive a 50% discount for a future class. [vet documentation and dates of illness are required to receive discount]
If I cancel a session, you will receive full refund. Please consider your personal calendar, commitment to training, and other appointments regarding your dog and family before registering for class.
Rescheduling and Making up classes
There are no make-up classes for a missed class. However, you may sit in on a same level current class without your dog. Please notify me first so I can plan ahead. When you enroll in a session, you are signing up for 5, 60-minute classes on a specific time and day.
*Please give a 4 hour notice if a class needs to be rescheduled. If not, you forfeit the class number missed.
Low Enrollment Policy
All 6-week sessions [Puppy, Beginner, Distractions, & Tricks] require at least 3-4 dogs per class. I will notify you at least 2 days before your class if we need to reschedule or postpone.
If a class is cancelled due to not enough dogs in class, I can transfer you into a different class or we can do a full refund.
Children under 18 must be accompanied by a parent or guardian. Due to safety reasons you have to be 18 and over to be able to hold the leash of the dog. However with this being said I love getting kids involved as much as possible. They are able to do everything else such as All hand signals as well as other activities with their pups. Sorry if this is any inconvenience. If you have any questions, please don't hesitate to ask.
Photograph / Video Policy
Top Dog Pet Training, LLC (TDPT) Reserves the right to use any photograph/video taken at any class or event, without the expressed written permission of those included within the photograph/video. TDPT may use the photograph/video in publications or other media material produced, used or contracted by TDPT including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.
A person attending a TDPT event who does not wish to have their image recorded for distribution should make their wishes known in writing to TDPT.
Any person or organization not affiliated with TDPT may not use, copy, alter or modify TDPT photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorized designee from TDPT.
Any Questions, please contact me.